Paper accepted for presentation at ECIS 2015

Paper accepted for presentation at ECIS 2015

The paper "Exploring Organizational Level Continuance of Cloud-Based Enterprise Systems" co-authored by Sebastian Walther, Saonee Sarker, Nils Urbach, Darshana Sedera, Torsten Eymann and Boris Otto has been accepted for presentation at the 23rd European Conference on Information Systems (ECIS 2015). ECIS 2015 will be held in Münster, Germany, from May 26-29, 2015.

Abstract:
As cloud computing has become a mature technology broadly being adopted by companies across all industries, cloud service providers are increasingly turning their attention to retaining their customers. However, only little research has been conducted on investigating the antecedents of service continuance in an organizational context. To address this gap in research, we carried out a quantitative-empirical study. We developed a conceptual model that builds on previous research on organizational level continuance. We tested this model, using survey data gathered from IT decision makers of companies which have adopted cloud enterprise systems. The data was analyzed using PLS. The results show that continuance intention can be predicted both by socio-organizational and technology-related factors, explaining 55.9 % of the dependent variable’s variance. Besides cloud specific findings, the study also enhances knowledge in the area of organizational level system continuance as well as its connection to IS success.

Contact: Prof. Dr. Nils Urbach

Universität Bayreuth -